1. Program Description
The SnowBeltTech SMS program provides service-related communications to customers and prospective customers who request them. Messages may include service-request confirmations, appointment scheduling and reminders, installation or service status updates, support responses, follow-ups, and other information related to a request you submitted.
The program is not an emergency service. Do not use SMS to report an emergency or a situation requiring immediate assistance; contact the appropriate emergency service instead.
2. Opt-In and Consent
You may opt in through a SnowBeltTech website or service-request form by entering your mobile number and actively selecting a separate, unchecked SMS-consent checkbox. By opting in, you authorize SnowBeltTech to send automated SMS messages to the mobile number you provide for the purposes described above. Consent is optional and is not a condition of purchase, receipt of services, or submission of a service request.
You represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to messages at that number. If your number changes or is reassigned, you must opt out before giving up the number and notify us if appropriate.
3. Message Frequency
Message frequency varies based on your service activity, up to 5 messages per month. SnowBeltTech will send messages only as reasonably related to your request and messaging preferences.
4. Message and Data Rates
Message and data rates may apply. Your wireless carrier’s message, data, and other charges are your responsibility. Contact your carrier for details about your plan.
5. Opting Out
You may cancel SMS messages at any time by replying STOP to any SnowBeltTech message. After you reply STOP, we may send one final message confirming that you have been unsubscribed. You will then receive no further SMS messages from this program unless you opt in again. Requests sent through other channels may take additional time to process.
6. Help and Customer Support
Reply HELP to any SnowBeltTech message for assistance. You may also email hello@snowbelttech.com. Support availability and response times may vary. HELP requests do not re-enroll a number that has opted out.
7. Delivery and Carrier Terms
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability, device compatibility, carrier policies, and other factors outside SnowBeltTech’s control. We do not guarantee that every message will be delivered or received. The program may not be available on all carriers or devices.
8. Privacy
We handle personal information in accordance with our Privacy Policy. Mobile numbers and text-messaging opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Read the SnowBeltTech Privacy Policy at https://snowbelttech.com/privacy-policy/.
9. Program Changes or Suspension
We may modify or discontinue the SMS program or these SMS Terms at any time, subject to applicable law. We will post updated SMS Terms at https://snowbelttech.com/sms-terms/ and revise the “Last Updated” date. If a change materially affects your rights or requires consent, we will provide additional notice or obtain consent as required.
10. Your Responsibilities
You agree not to use the SMS program for unlawful, abusive, fraudulent, or harmful purposes. You are responsible for maintaining accurate contact information and for charges incurred through your carrier. If you receive a message intended for someone else, reply STOP and contact us so we can correct our records.
11. Relationship to Other Terms
These SMS Terms apply only to the SnowBeltTech SMS program. Other SnowBeltTech agreements or website terms may also apply to the products or services you request. If another agreement conflicts with these SMS Terms regarding SMS participation, these SMS Terms control for that issue.